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1. Introduction
Welcome to PUNKPHASE. By accessing or using our website, you agree to these Terms of Service. Please read them carefully before making any purchase.
2. Eligibility & Minor Protection
Our services are available only to individuals who can legally form binding contracts under applicable law.
If a minor (under 19 in Korea or under the age of majority in other regions) purchases without legal guardian consent, PUNKPHASE reserves the right to cancel the order.
3. Account Responsibility
Customers are responsible for maintaining the confidentiality of their account and password. Any activities under the account are deemed the user’s responsibility. Providing false or misleading information may result in suspension or termination.
4. Products & Orders
All products are subject to availability. We reserve the right to refuse or cancel orders if product information, pricing, or availability is inaccurate, or for suspected fraudulent activity.
5. Pricing & Payment
Prices are displayed in designated currencies and may vary due to exchange rates. Payment must be completed before shipment.
Customers are responsible for any applicable customs duties, taxes, or fees upon delivery.
6. Shipping & Delivery
We ship internationally. Delivery times vary depending on destination, courier, and customs clearance.
Delays caused by customs, governmental actions, or carrier issues are outside our responsibility.
7. Order Cancellation
Orders may be canceled before shipment. Once shipped, cancellations are not accepted, and customers must follow our Return & Refund Policy.
8. Returns & Refunds
Refunds and exchanges are only available as outlined in our Refund Policy.
Items must be unused, in original packaging, and returned within the stated period.
Customers are responsible for return shipping costs unless the product is defective.
Products damaged by customer mishandling or worn items are not eligible for refund.
9. Intellectual Property
All logos, graphics, texts, and designs are the exclusive property of PUNKPHASE. They may not be copied, modified, or used without prior written consent.
10. Limitation of Liability
PUNKPHASE shall not be liable for indirect, incidental, or consequential damages, including but not limited to lost profits, personal injuries, or delays in delivery beyond our control.
11. Force Majeure
We are not responsible for delays or failures in performance caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, labor disputes, wars, customs delays, or governmental actions.
12. Governing Law & Disputes
These Terms are governed by the laws of the Republic of Korea. Any disputes shall be subject to the exclusive jurisdiction of the courts of Seoul, Korea.
13. Contact Information
For questions regarding these Terms, please contact us:
Email: willow_lab@naver.com
